Periodically in the life of a jewelry article, maintenance, adjustment, or repair is called for. Mack & Sons has always provided for these important service requests by maintaining an on premise service center managed by Joseph Mack. Joseph is a lifelong Goldsmith and Master Diamond Setter. Relative to operating an on site facility is the underlying philosophy at Mack & Sons that one should service what you sell, and Mack & Sons has been doing that expertly for over 60 years. Our hands on experience in the shop has provided a wealth of knowledge as to what constitutes a well executed, problem free creation. Which in turn reflects on the quality of jewelry offered for sale at Mack & Sons.
We are happy to consult with you any issues concerning your jewelry, whether you purchased from Mack & Sons or not. At Mack & Sons there is never a cost to clean and examine your fine jewelry articles.